Shipping Policy
Shipping Policy
AutoFlow ships Pan-India and exports to 15+ countries. Here's everything you need to know about delivery.
1. Shipping Coverage
AutoFlow Baby Products ships across all states and union territories in India through our Pan-India distribution network. We also export internationally to 15 countries. For international wholesale and distribution enquiries, please contact us directly.
2. Processing & Delivery Times
| Order Type | Processing Time | Estimated Delivery |
|---|---|---|
| Standard Retail Order | 1–2 business days | 4–7 business days |
| Bulk / Distributor Order | 2–4 business days | 7–14 business days |
| Metro Cities (Mumbai, Delhi, Bangalore, Chennai, Kolkata) | 1–2 business days | 2–4 business days |
| Remote / Rural Areas | 1–2 business days | 7–12 business days |
| International Export | 3–5 business days | Varies by country |
3. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. AutoFlow may offer free shipping on orders above a minimum threshold, as indicated on the website at the time of purchase. Bulk and distributor orders may be subject to negotiated freight terms.
4. Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the respective courier's website. For any tracking issues, contact us with your order number.
5. Damaged in Transit
If your package arrives visibly damaged, please photograph the package and products before opening, refuse delivery if possible, or notify us within 24 hours of delivery with photos. We will arrange a replacement or refund as per our Return Policy.